Operations


HALO HEMS
dispatch criteria

The decision to dispatch an emergency aircraft is based on international best practice and we have strict HALO risk assessment protocols and procedures in place from a medical and operational perspective. No decision is taken in isolation and a clinical assessment is undertaken prior to co-ordinating a medical evacuation.






Our
coverage


With five HALO operation centres strategically located around the country, we are able to provide emergency medical air support to the greater South Africa and Africa.

No other local aeromedical evacuation company has as large a footprint as HALO and our 60 permanent staff save countless lives on the continent every year.




Our
coverage


With five HALO operation centres strategically located around the country, we are able to provide emergency medical air support to the greater South Africa and Africa.

No other local aeromedical evacuation company has as large a footprint as HALO and our 60 permanent staff save countless lives on the continent every year.




Call centre
support


Our advanced in-house emergency call centre uses sophisticated dispatching software, mapping technology and is operated by highly efficient HALO staff who appreciate that in a crisis – every second counts.









HALO Aviation
Rescue Protocol


Our HALO protocols and procedures have been refined and streamlined to ensure we are airborne within the fastest possible time.

From receipt of the emergency call to granted authorisations; this rapid response process takes an average of two to five minutes.



HALO Aviation
Rescue Protocol


Our HALO protocols and procedures have been refined and streamlined to ensure we are airborne within the fastest possible time.

From receipt of the emergency call to granted authorisations; this rapid response process takes an average of two to five minutes.







Ideal landing requirements
for HALO helicopters


○ 30 x 30 metres

○ LZ free of trees, wires, vehicles and loose debris

○ Flat smooth area – avoid slopes

○ Marking devices (flashlights, strobes and flares) secured to the ground

○  Night landings – emergency vehicle lights on

○  Upwind of HAZMAT scenes







Medical
dispatch guidelines


The decision to dispatch an emergency aircraft is based on international best practice and we have strict HALO risk assessment protocols and procedures in place from a medical perspective. No decision is taken in isolation and a clinical assessment is undertaken prior to co-ordinating a medical evacuation.







Our typical medical dispatch assessment guidelines include:

○ Head injuries where the initial GCS is no less than 6 and no more 12, with focal neurological deficit.

○ Systolic blood pressure of less than 80 mmHg systolic, despite fluid resuscitation.

○ Where signs and symptoms indicate spinal injury and where road transport, exceeds 20 minutes or where extreme terrain prevents safe ground transportation.

○ Patients with respiratory distress despite supplemental oxygenation.

○ HEMS can be used as “ICU-level interfacility transport vehicle for time-sensitive pathologies”.




Our typical medical dispatch assessment guidelines include:

○ Head injuries where the initial GCS is no less than 6 and no more 12, with focal neurological deficit.

○ Systolic blood pressure of less than 80 mmHg systolic, despite fluid resuscitation.

○ Where signs and symptoms indicate spinal injury and where road transport, exceeds 20 minutes or where extreme terrain prevents safe ground transportation.

○ Patients with respiratory distress despite supplemental oxygenation.

○ HEMS can be used as “ICU-level interfacility transport vehicle for time-sensitive pathologies”.









○ Threatened limbs and / or amputations above the elbow or knee, with significant vascular compromise.

○ Severe penetrating injury trauma to the head, neck, thorax.

○ Near drowning – where the patient remains unstable despite initial care.

○ Electrocution with unstable arrhythmia or neurological deficit.

○ Hyperthermia (>40*C) or hypothermia (<34.5*C).










○ Burns – in adults with 30-80% BSA – in children with 20-80% BSA – burns to the face, with actual or potential airway compromise.

○ Medical patients where the expertise of the crew is required:

○ Unstable myocardial infarction

○ Unstable arrhythmia

○ Refractory anaphylaxis

○ Refractory seizures


○ Burns – in adults with 30-80% BSA – in children with 20-80% BSA – burns to the face, with actual or potential airway compromise.

○ Medical patients where the expertise of the crew is required:

○ Unstable myocardial infarction

○ Unstable arrhythmia

○ Refractory anaphylaxis

○ Refractory seizures





Operational
dispatch guidelines


The decision to dispatch an emergency aircraft is based on international best practice and we have strict HALO risk assessment protocols and procedures in place from an operational perspective. No decision is taken in isolation and a full assessment is undertaken prior to co-ordinating a medical evacuation.














Our operational dispatch assessment guidelines include:

○ Where specialised equipment and / or expertise carried by the helicopter is required on scene

○ Where ALS is required and cannot be delivered by road in a reasonable period of time

○ Where access to the scene is limited by road, but a helicopter can be safely landed

○ Mass casualty incidents where the local EMS resources are greatly exceeded by the number of priority 1 and 2 patients


It’s important to note that:

○ Our helicopter will not be dispatched to a patient undergoing CPR

○ The above criteria are not considered in isolation, a full clinical picture is assessed by the helicopter crew and the helicopter may be dispatched at their discretion

Information to have handy: 

○ Access information & Name of requesting agency/person and contact number

○ Type and extent of injuries, including vital signs

○ Exact location of incident, crossroads, landmarks

○ GPS Coordinates (Degrees, minutes, seconds) format / What3Words coordinates













Halo Aviation Logo

Emergency Call: 086 111 6107




Halo Aviation Logo

EMERGENCY CALL 086 111 6107








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